Accessibility Statement

Our commitment to digital accessibility

Our Commitment

Paymetrics is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities and more user-friendly for everyone.

Accessibility Features

We have implemented the following accessibility features on our website:

  • Semantic HTML: Proper heading structure and landmark regions for easy navigation
  • Keyboard Navigation: All interactive elements are accessible via keyboard
  • Alternative Text: Images include descriptive alt text for screen readers
  • Color Contrast: Sufficient contrast ratios between text and backgrounds
  • Resizable Text: Text can be resized up to 200% without loss of functionality
  • Focus Indicators: Visible focus states for interactive elements
  • Descriptive Links: Link text that describes the destination or purpose
  • Form Labels: All form fields have associated labels and clear error messages
  • Skip Links: Skip navigation links for keyboard users

Ongoing Efforts

We are committed to ongoing accessibility improvements, including:

  • Training our team members on accessibility best practices
  • Conducting regular accessibility audits of our website
  • Including accessibility considerations in our design and development processes
  • Testing with assistive technologies such as screen readers
  • Incorporating user feedback into accessibility improvements

Known Limitations

While we strive to ensure accessibility across our entire website, there may be some limitations:

  • Some older PDF documents may not be fully accessible
  • Third-party content or applications embedded on our site may not meet all accessibility standards
  • Live video content may not have real-time captions available

We are actively working to address these limitations and improve accessibility across all our content.

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: hello@paymetrics.io
Phone: (323) 440-9026
Address: 1111B S Governors Ave STE 40420, Dover, DE 19904

We aim to respond to accessibility feedback within 5 business days and will work with you to provide the information or service you need in an accessible format.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may file a complaint with the U.S. Department of Justice, Office of Civil Rights, which enforces ADA compliance for websites.

Last Updated

This accessibility statement was last updated in January 2026.