Privacy Policy
Effective Date: January 2026
Introduction
Paymetrics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit paymetrics.io and use our payment optimization services.
Information We Collect
Information You Provide: Contact information (name, email, phone number, company name), account credentials, payment and billing information, and communications you send to us.
Information Collected Automatically: Device and browser information, IP address and location data, usage data and analytics, and cookies and similar technologies.
Information from Third Parties: Payment processors and financial institutions, business partners and service providers, and publicly available sources.
How We Use Your Information
- Provide and improve our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to inquiries and provide customer support
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
- Detect and prevent fraud
Information Sharing
We may share your information with service providers who assist our operations, payment processors and financial institutions, professional advisors (lawyers, accountants, auditors), law enforcement when required by law, and business partners with your consent.
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption, access controls, and secure data storage. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to access your personal information, correct inaccurate data, delete your information, opt-out of marketing communications, request data portability, and withdraw consent.
California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion of their personal information.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new effective date.
Contact Us
For questions about this Privacy Policy, please contact us:
Email: hello@paymetrics.io
Phone: (323) 440-9026
Address: 1111B S Governors Ave STE 40420, Dover, DE 19904